Although open to any form of cooperation, the most common types of agreements we offer to our customers are:

FTE (Full Time Employees)

With this model, we will determine together how many full-time equivalent employees are required to support an application, and base the contract on a per-FTE basis hourly or daily rate. As your needs change, or the productivity of the staff increases or decreases, the number of FTEs can be increased or decreased. It is a "pay-as-you-go" type model.

SLA (Service Level Agreement)

This is our preferred model; with this model, we will first decide what the best SLA for a particular application should be. We then quote a price for meeting that SLA, and sign a contract oriented around that SLA. It is a "shared-risk-and-reward" type model. The most common model is the turnkey agreement, whereby we will commit on a given delivery at a given time for a pre-determined and agreed price.

BOT (Build-Operate-Transfer)

In this case, we will build and manage a team fully dedicated to performing a given task (development, localization, BPO, etc.) for an extended period of time. However, you retain the right to take over the operation ("transfer") at any time based on certain conditions.